We're a small team and we read everything.
Email [email protected] and we'll get back to you within one business day. Include your device model and iOS version if you're reporting a bug — it helps a lot.
Subscriptions are managed by Apple: open Settings on your iPhone → your name → Subscriptions → Eights → Cancel. You'll keep Eights+ until the end of the period you paid for.
Purchases are processed by Apple. Request a refund at reportaproblem.apple.com.
In the app: Profile → menu → Delete Account. This permanently removes your memories, profile, and personal information — see the Privacy Policy for timelines and one caveat about copies friends saved offline.
Any memory, comment, or person can be reported from inside the app, and you can block any user (blocking severs the friendship, shares, capsule membership, and mentions in both directions). Reports are reviewed by our team within 24 hours.
To access, correct, or export your personal information, email [email protected] from your account email.